We are searching for a motivated Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will handle customer inquiries effectively, transfer complex issues to the appropriate team members, and participate in the improvement of our customer service processes.

The ideal candidate will possess proven communication and interpersonal skills, a dedication to customer satisfaction, and a results-driven mindset. Strong analytical skills and the ability to handle multiple inquiries simultaneously are also crucial.

If you are excited about joining a fast-paced environment and making a positive impact on our customers, we encourage you to apply.

Looking for Inbound Chat Analyst in Pune! Join Eclerx

Are you passionate about providing exceptional customer assistance? Do you have strong communication skills? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!

We are a fast-growing company that provides business process outsourcing (BPO). Our team is passionate to delivering outstanding service to our clients.

As an Inbound Chat Analyst, you will be responsible for:

* Responding to customer requests in a timely and professional manner

* Resolving with customer concerns

* Recording customer history

A great opportunity to join a growing team and make a real impact. We offer a attractive salary and benefits package.

If you are interested in this position, please submit your resume and cover letter to [email protected] .

Customer Support Specialist Eclerx

At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.

Your exceptional communication skills and Analytical abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!

• Responsibilities include:
• Promptly respond to customer inquiries via chat.
• Offer clear and concise solutions to customer issues.
• Maintain accurate records of all customer interactions.
• Work together with other departments to resolve complex cases.

Eclerx Pune Holds Openings for Talented Inbound Chat Analysts

Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.

• As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
• You will resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
• We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.

Submit your application if you are a team player with a keen work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.

Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx

Are you a passionate individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an amazing opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.

In this role, you will be the first point of contact for our valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a positive customer experience.

• Responsibilities include but are not limited to:
• Providing prompt and effective responses to customer inquiries.
• Assisting customers with product information
• Demonstrating strong communication skills

This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a genuine difference. If you are ready to take on this fulfilling role, we encourage you to apply!

Launch an Inbound Chat Analyst Career at Eclerx, Pune

Are you a driven individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.

As an Inbound Chat Analyst, you'll be the primary point of engagement for customers seeking assistance via our online chat platform. You'll provide timely and helpful solutions to their inquiries, guaranteeing a here positive customer experience.

• Your role will demand dialoguing with customers in a courteous and welcoming manner.
• Candidates will also be responsible for handling a variety of customer concerns
• The company offers a rewarding work environment with opportunities for development.